77abc sigma Privacy Policy

1 Introduction and Scope

This privacy policy applies to the 77abc sigma website and all of its services. When you register on our site, use your account, or use any service, you agree to the terms of this policy.

This policy has been prepared with users based in Bangladesh in mind. Reading 77abc sigma's Terms and Conditions together with this privacy policy will give you a complete picture of our services. This site is for users aged 21 and above only.

2 Information We Collect

77abc sigma collects your information in various ways. The types of information collected are described below:

2.1 Registration Information

Information collected from you when opening an account:

• Full name and date of birth
• Email address and mobile number
• Username and password
• Documents required for identity verification (National ID card or passport details)

2.2 Financial Information

Your payment information is required to complete deposit and withdrawal transactions. We process transactions via bKash, Nagad, Rocket, Upay and bank transfer and store the relevant account details. However, no payment passwords or complete banking credentials are stored on our servers.

2.3 Automatically Collected Information

When you use the site, the following information is collected automatically:

• IP address and device type
• Browser type and version
• Time of site access, page view history and session duration
• Referral source (how you arrived at our site)
• Data collected through cookies and similar tracking technologies

2.4 Activity and Behavioural Information

Which games you play, how much time you spend, bet amounts and outcomes — this information is used to improve our services and to monitor responsible gaming.

3 Purpose of Using Information

77abc sigma uses the information collected from you for the purposes listed below:

• To create, manage and verify accounts
• To complete deposit and withdrawal transactions
• To provide bonuses and promotional offers
• To provide customer service and support — via live chat and email
• To prevent financial fraud and unauthorised access
• To monitor and enforce responsible gaming policy
• To analyse and improve site performance
• To fulfil legal obligations

We do not sell or exchange your information to any third party. However, limited information may be shared with trusted partners required to operate the services — only for the relevant purpose.

4 Data Storage and Security

77abc sigma uses SSL encryption technology to protect your information. Our servers are secured with the latest security methods. Encryption is active both during data transfer and during storage.

You also have certain responsibilities to protect your account. Do not share your password with anyone else and log in from a secure internet connection. If you notice anything suspicious in your account, notify our support team immediately.

4.1 Data Retention Period

Your information is retained for as long as your account is active and for as long as required by legal obligations. Even after an account is closed, some information may need to be kept for a specified period for legal reasons.

5 Cookie Policy

Cookies are used on the 77abc sigma website. Cookies are small data files stored in your browser that make using the site easier and more personalised.

5.1 Cookies We Use

• Essential cookies: Required for the basic operation of the site, such as maintaining login sessions.
• Functionality cookies: Used to remember your preferences, such as language selection.
• Analytical cookies: Collect statistics on site usage to help improve the service.
• Security cookies: Used to detect harmful activity and fraud.

You can manage cookies by changing your browser settings. However, disabling some cookies may mean that certain features of the site do not work correctly.

6 Sharing Information with Third Parties

77abc sigma may share limited information with third parties in the following cases:

• Payment processors: Necessary information is passed to bKash, Nagad, Rocket, Upay and banking partners to complete deposit and withdrawal transactions.
• Technology service providers: Trusted technology partners for server management, cloud storage or cybersecurity.
• Legal authorities: Under applicable laws of Bangladesh, by government or judicial order.
• Fraud prevention: Information may be shared with relevant agencies to prevent financial crime.

Outside of these cases, your personal information is not given to any third party. When sharing information, only the minimum information necessary for the relevant purpose is provided.

7 Your Rights

As an account holder at 77abc sigma, you have certain rights regarding your own information:

7.1 Right to Access Information

If you wish to see what information we hold about you, contact the support team. After identity verification, the information will be provided within a reasonable time.

7.2 Right to Correct Information

If the information we hold about you is incorrect or outdated, you can request a correction. Some information can be changed directly in account settings; the rest must be done through support.

7.3 Right to Close Account

You can request to close your account at any time. When the account is closed, most personal information will be deleted; however, some information may need to be retained for a specified period due to legal requirements.

7.4 Opting Out of Marketing Communications

You can choose to stop receiving promotional emails or messages. However, transaction-related and security-related messages cannot be stopped, as they are part of the service.

8 Protection of Minors' Information

All services of 77abc sigma are for persons aged 21 and above (21+) only. We do not knowingly collect information from any minor. If a minor opens an account, their account will be closed immediately and the collected information will be deleted.

If you become aware that a minor has created an account on our site, please notify our support team. Our responsible gaming guidelines provide details on age verification and parental controls.

9 Data Transfers

77abc sigma is an international service, so your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that data protection standards are maintained and necessary measures are taken to prevent unauthorised access.

10 Steps in the Event of a Security Breach

If a security breach ever occurs in our systems and there is a possibility that your information has been affected, we will notify you by email as soon as possible and provide information about the nature of the incident and the steps taken. As soon as a security breach occurs, our technology team takes immediate action.

11 Third-Party Links

If our site contains any links to third-party websites, those sites have their own privacy policies which are not under our control. If you visit those sites, their policies will apply. 77abc sigma bears no responsibility for your information on third-party sites.

12 Changes to This Policy

77abc sigma may change or update this privacy policy as needed. If there are significant changes, you will be notified by email to your registered address or through a notice on the site. Continuing to use the site after changes will be taken as your agreement to the updated policy.

If you have any questions about this policy or need to make a request regarding your information, contact our support team. To learn more about us and understand our services in detail, read that page.

13 Contact

For any questions, concerns or information-related requests regarding this privacy policy, contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the support section of the website

Our support team can assist in both Bengali and English. For general questions, you can visit our FAQ section, where answers to common questions are compiled.